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 FAQ/Help

How do I place an order?
Give us a call at 1-513-874-2508 between 10am-7pm EST (Eastern Standard Time) with the item numbers of interest. A customer service representative will be very glad to assist you in any way possible. Please have your credit card information ready if you are planning to order with a credit card. Please use the live help feature of this website if you have any questions about ordering.
Payment Methods
You can pay by one of many possible methods of payment, whichever is most convenient to you.
Cashier's Check/Money Order
You mail a cashier's check or money order to one of our offices and it will be deposited into our account. Upon verification (usually 24-48 hours), your order will be shipped out immediately. All engines and parts will be inspected once more and engines will be cleaned while your check is being verified. However, all checks must be cleared before your order can be shipped out. You will receive more information on whom to send the cashier's check/money order to once you have finished placing your order. For your security, Cashier's Checks are more traceable in case anything goes wrong.
Visa/Mastercard/Amex
You can use your credit card to place an order with us.  Once you have placed your order with your credit card, all engines and parts will be inspected once more and engines will be cleaned while we await the verification of the cardholder and the funds. Once the funds have arrived in our account and we are able to reach the cardholder by phone, your order will ship out immediately.
Will x engine fit in my x vehicle?
Perhaps one of the most common questions we receive, this question cannot be answered precisely. The truth is, with enough time and money, you can make any engine fit into any vehicle. But for the rest of us who don't have unlimited funds, we highly recommend that you consult a qualified professional mechanic who can answer that question for you, and do it with the least amount of problems and for a reasonable price. If you do not have a designated mechanic yet, we strongly urge you to find one before you do your swap. Only a qualified professional mechanic can ensure you will have minimal problems with your engine swap. In simple terms, you are responsible for doing your own research first, but as we have noted earlier, with unlimited resources, any engine can fit into any vehicle. Our staff can only offer you limited amount of help when deciding, because we don't want to be held responsible for any unforeseen problems. Your mechanic should be the one to trust on this one.
What is the mileage on these engines?
There is no way to confirm the actual true mileage on each engine unless the entire front half (the car clip) is purchased. But when you receive our engine, you can tell by the condition that we follow strict quality standards. We check the mileage of each engine on the odometer of the vehicle that donated the engine to ensure it has a very low mileage depending on its year of manufacturing.  No matter how low the mileage is on those motors, you don't want a dirty, burned up motor in your car.
If you have any other questions or concerns which are not listed here, please do not hesitate to contact us at 513-874-2508 or email info@zerolift.com we are here to help!
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