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Chat
with a Sales
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Support Agent
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Mon-Fri 10AM -7PM ET
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Sat
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Warranty
& Disclaimer |
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| Zerolift
Autolab strives to offer you the highest quality
products available on the market. All JDM engines we
carry are hand-picked, low-mileage engines imported
straight from Japan with no damages at all. They are
carefully cleaned and inspected before and after they
arrive from Japan. You'll find that we won't
lower our prices to offer lower quality products. We
understand that you, as a customer, don't wish to save
a few bucks for cheaper quality, and our iron-clad
return policies guarantees just that.
By purchasing from
Zerolift Autolab, the customer understands and agrees
to all terms, conditions on this website www.zerolift.com
as well as the invoice.
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JDM Engine Warranty policy covers the engine block and
head ONLY. The warranty covers all internal engine
parts and does not cover transmission or other parts
that are not a part of the engine block or the head.
Engine block, cylinder barrels and cylinder head are warranted
to be free of cracks or distortion.
Please understand
this is a used engine which has been in use for
10,000-50,000 miles (depending on the year of
manufacture). It is not brand new. There may be
scratches or dents on the appearance of the engine
because it is a used engine. There may also be fragile
plastic/metal parts that could possibly break, bend,
or crack during shipping. Majority of all parts can be
replaced with parts from your original engine or at a
local junkyard, or can be repaired by your mechanic.
Some replaceable parts may also be missing on certain
motors if they are damaged (such as down pipes and
sensors), and that is due to the nature of used
engines.
JDM engine warranty
covers only its performance. Due to the nature of used
engines, and because this is a performance product,
the warranty does not cover cosmetic or visual damage
(such as scratches or dents). The warranty covers only
damage to the motor which will prevent it from
starting up.
Warranty is valid
ONLY if installation is performed entirely by an
experienced, certified mechanic. Certificates of
training and legal documents from the mechanic who
performed the swap are required for warranty claims.
Unfortunately, we cannot warranty damage that could be
caused by installation by novice or unskilled
personnel. There are too many possibilities how even
the slightest improper installation or improper wiring
can cause problems which appear to be knocking sounds
or poor compression from the motors.
Because we are not
able to control how you install and use the engine and
because they are used engines, the following parts are
not covered by warranty:
- All external parts
of an engine such as axles, steering and air
conditioning pumps, intake and exhaust manifolds, carburetor,
alternator, distributor, starter, emission,
thermostat, belts, hoses, clutch, flywheel,
pulleys, wiring, computers (ECU), turbocharger
units, fuel injector, gaskets, sensors, and any
plastic trim pieces.
- The loss of
engine, if the engine is red-lined or competitively
raced.
- The loss of engine
as a result of insufficient amount of oil in the
engine.
- Any labor for
installation or removal of any defective part of
an engine.
- Any damage to the
engine being improperly installed.
- Loss caused by
modification or forced induction (NOS, Turbos,
Supercharged) for which the engine was not
designed.
- Loss caused by
overheating of the engine, unless overheating is
the direct result of the failure of an internal
part of the engine.
- Any tune ups and
adjustments in belts, hoses, filters, emission
control devices, sparkplugs, etc.
- Decrease in
performance of any covered part due to normal wear
and tear, unless actual breakdown occurs.
All return products
must have a RETURN MATERIAL AUTHORIZATION # (RMA#)
issued by Zerolift Autolab. Returns will be refused
without an RMA number. You can receive an RMA number
by contacting us.
Zerolift Autolab is
not responsible for merchandise that it does not
actually receive or is not returned in accordance with
all of the above terms. |
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| Replace
the following parts with new ones to validate Zerolift
Engine Warranty: |
- Spark
Plugs
- Thermostat
& Waterpump
- Timing
Belt & Tensioner
- Front
& Rear Seals & Camshaft(s) Seals
- Oil
& oil Filter
- Water
& Oil Sending Units
- Gaskets
(Oil Pan, Intake, Exhaust, Valve Cover...)
- PCV
Valve
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| Return
Policy |
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The
Zerolift Store's goal is to provide a wide selection
of brand-name import performance products at today's
wholesale prices available 24 hours a day over the
Internet. In doing so, we adhere to the following
terms and conditions. All products returned to The
Zerolift Store must have a Returned Merchandise
Authorization (RMA) issued by The Zerolift Store. The
RMA is valid for 15 days from the date of issuance.
Please contact us by phone or email to request an RMA
number and return instructions.
Defective items may be returned for refund or
replacement subject to the following restrictions:
1.
All products must be returned in original condition
including packaging, documentation, warranty cards,
instructions, and hardware.
2.
No
cancellations, returns or exchanges are permitted on
special order items, custom order items, electronic
products, and clearance/closeout items, if deposit is
placed on ANY item and is cancelled, deposit is 100%
NON REFUNABLE. NO EXCEPTIONS!
3.
All
returns must be shipped freight prepaid.
4.
Any
returns found to be non-defective are subject to a
restocking fee of 25% and all non product related fees
(shipping, transaction, custom fess, insurance, etc)
are not refundable.
5.
All
returns or order cancellations are to be refunded as
Zerolift in-store credit only! No cash refunds given
period. NO EXCEPTIONS!
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| Disclaimer
of Consequential Damages and Limitation of Implied
Warranties |
| Zerolift
Autolab disclaims any responsibility for loss time,
use of parts or the car in which parts are installed,
transportation, or any other incidental or
consequential damage.
Zerolift Autolab is NOT responsible for any
damage to vehicles, lost or stolen parts and or
materials left in vehicle while on Zerolift Autolab
premises. There is no warranty on installation of
aftermarket parts what so ever. There is no warranty
on performance or aftermarket parts purchased and or
installed at Zerolift Autolab. |
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| Zerolift
is not responsible or liable for; mechanical,
electrical, or other failures, which may occur when
using non-OEM, after market, performance products or
products intended for Off-Road use only. USE OF THESE
PRODUCTS IS THE SOLE LIABILITY AND RESPONSIBILITY OF
THE CUSTOMER. Any modifications to your car are AT
YOUR OWN RISK. You should consult the owner's manual
and service manual. You should also contact your car's
manufacturer to determine what effects modifications
may have on your safety, warranty, performance, etc.
Please also contact your local authorities to
determine whether your intended modifications will
make your car illegal to drive in normal traffic.
A vehicle modified by the use of competition
parts may not meet the legal requirement for use on
public roads. It is your responsibility to comply with
federal, state, and local laws prior to vehicle use on
public roads. The entire risk of quality, performance
or defects is with you. Should any part prove
defective, you the buyer, and not the manufacturer,
distributor, retailer, assumes the entire cost of all
necessary repair or service and any consequential
damage, cost or charges or any liability. Competition
parts are sold "as is" without any warranty
of any type. I the buyer hereby authorize the
installation or repair work to be done along with the
necessary materials. You and your employees may
operate vehicle for the purpose of testing,
inspection, or delivery at my risk. An express
mechanic's lien is acknowledged on vehicle to secure
the amount of installation. Receipt of the
vehicle described above for repair or alteration is
hereby acknowledged by the dealer. Said customer is
hereby notified that the said property is not insured
or protected to the amount of actual cash there of, or
otherwise, by the undersigned dealer against loss
occasioned by theft, fire, or vandalism while the
property remains with the dealer. Customer
acknowledges that the dealer is not a depository for
personal items left in the vehicle and does not hold
the dealers responsible. Dealer is not responsible for
problems not caused by our installation, nor the
problems already repaired by others with out our
consent |
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| Copyright
Zerolift Autolab © 2004. All rights reserved |
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